Frequently Asked Questions

Yes. Ghost masks your real phone number using number masking technology — recipients never see your actual number. Ghost maintains minimal metadata strictly for abuse prevention and legal compliance and does not share it unless required by law. Your privacy is the product.

When you send a message through Ghost, it routes through our secure servers and is delivered with a protected sender ID. Your carrier, device, and real number are never transmitted to the recipient. The masking happens at the server level — there's nothing to configure on your end.

Ghost routes all outbound messages through our secure infrastructure. Your real phone number is replaced with a protected sender ID before delivery. We do not disclose your number to recipients, and it is never stored in a form accessible to them.

Ghost is designed primarily for one-way private messaging. However, you can generate a Reply Link — a secure URL recipients can open to send a response back to you, without ever seeing your real number.

Yes. Ghost supports sending messages to phone numbers in 100+ countries worldwide. International delivery may use more credits than domestic messages due to carrier costs. Check the in-app rates screen for per-country pricing.

Absolutely. Ghost is widely used by marketplace sellers on Craigslist, Facebook Marketplace, and eBay to communicate with buyers without revealing their personal phone numbers. Your number stays private throughout the entire transaction.

Ghost operates on a credit system with no subscription fees. Starter: $1 for 5 credits. Standard: $4 for 20 credits (20¢ per SMS). Plus: $10 for 50 credits. Credits never expire, so you only pay for what you actually send.

Encrypted messaging (like Signal or WhatsApp) hides message content in transit. Anonymous SMS hides your identity — the recipient cannot trace the message back to your real number. Ghost provides anonymity so your number stays private, not encryption of the message body. Both matter for different threat models.

No account or registration is required to try Ghost. You can send a free anonymous SMS right now at ghostsms.online/free. For the full app experience with message history and scheduling, download Ghost on Google Play.

Each message you send costs one credit. Credits are purchased in packs and never expire, so there is no pressure to use them by a deadline. Multi-segment messages (over 160 characters) may use additional credits depending on length and destination.

All credit purchases are final and non-refundable unless required by applicable law. Please make sure you understand the service before purchasing. For technical issues, contact info@elvento.com with your transaction ID.

Ghost achieves high delivery rates, but delivery ultimately depends on the recipient's carrier, device status, and regional carrier restrictions. You'll see delivery status updates inside the app. Undelivered credits are not automatically refunded, but contact support if you encounter persistent delivery failures.

Sending private messages is legal in most jurisdictions for legitimate purposes such as protecting privacy when selling online, professional feedback, or personal safety. Using Ghost for harassment, threats, fraud, or any illegal activity is strictly prohibited and may result in account termination and cooperation with law enforcement.

We take abuse seriously. Users who violate our Terms of Service have their access terminated immediately. Despite the privacy protections Ghost provides, illegal activities can still be traced by law enforcement, and we comply fully with valid legal requests.

Yes. Ghost supports message scheduling — compose your message, set a future date and time, and Ghost will send it automatically. This is useful for business follow-ups, reminders, and time-sensitive communications.

Ghost supports sending to 100+ countries. Coverage and per-message credit costs vary by destination. The in-app rates screen shows current pricing for each country before you send.

Yes. You can send a free anonymous SMS without downloading the app or creating an account at ghostsms.online/free. No credit card required.

Reach our support team at info@elvento.com. We typically respond within 24–48 business hours. Please include your transaction ID for purchase-related inquiries.