Privacy Policy

Introduction

Elvento Labs Private Limited ("we," "our," or "us") operates the Ghost mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. By using the App, you consent to the data practices described in this policy.

Information We Collect

Information You Provide

When using Ghost, you may provide:

• Recipient phone numbers for message delivery
• Message content that you choose to send
• Payment information for purchasing credits (processed securely by third-party payment providers)

Automatically Collected Information

We may automatically collect certain information, including:

• Device information (device type, operating system version)
• App usage data and analytics
• Crash reports and performance data

How We Use Your Information

We use the collected information for:

• Delivering your anonymous messages to intended recipients
• Processing payments and managing your credit balance
• Improving and optimizing the App's performance
• Providing customer support
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Data Protection & Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit using industry-standard protocols
• Secure servers and infrastructure
• Limited access to personal data by authorized personnel only
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Anonymous Messaging & Your Privacy

Ghost is designed with your privacy in mind:

• Your real phone number is never revealed to message recipients
• We do not store the content of your messages after delivery
• No registration or account creation is required to use the basic features

Important: While recipients cannot see your real phone number, we may retain certain metadata for abuse prevention and legal compliance purposes.

Third-Party Services

Our App may use third-party services that collect information:

• Google Play Services: For app distribution and updates
• Payment Processors: For secure payment handling
• Analytics Services: For app performance monitoring
• SMS Gateway Providers: For message delivery

These third parties have their own privacy policies governing their use of your information.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Message content is not stored after successful delivery. Transaction records may be retained for accounting and legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Right to access your personal data
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at info@elvento.com.

Children's Privacy

Ghost is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us: